FAQs

At Gem Autobody we pride ourselves in clear regular communication with our customers, so if you have questions, we will ensure you promptly get the answers you need. Below are some questions we often get asked for your reference, and if you have additional questions, please contact us and a member of our team will be glad to assist.

How long will the repairs take?

Customers want to know the estimated time for repairs and services. We provide clear timelines and offer fast turnarounds, keeping clients informed throughout the process.

How much will the repairs cost?

We offer free estimates for all services, and we pride ourselves on providing fair, competitive pricing. Clients are often curious about the cost breakdown, which we ensure is transparent and detailed.

Do you offer a warranty on your work?

Yes, we provide a lifetime warranty on all our paint jobs, ensuring peace of mind for our customers.

Will my insurance cover the repairs?

Many customers ask about insurance coverage. We work directly with insurance companies and help guide clients through the claims process to simplify their experience.

Do you work on all vehicle makes and models?

Yes, we service a wide range of vehicles, from domestic to luxury, foreign, and even electric cars.

What kind of paint do you use? Is it eco-friendly?

We use high-quality, eco-friendly, water-based paints that provide a durable and long-lasting finish, while also being environmentally conscious.

Do you offer any discounts or promotions?

We sometimes have seasonal offers or first-time customer promotions. We also offer bundled deals for repairs and maintenance services.

What should I do if I need emergency repairs?

For urgent cases, we try to prioritize customers and offer solutions for quick repairs or temporary fixes.

How do I know if my car’s frame is damaged?

We conduct thorough inspections to check for frame damage. If detected, we use specialized equipment for frame straightening and alignment.

Do you offer mechanical services in addition to body work?

Yes, we provide a full range of mechanical services, from oil changes to engine diagnostics, brake repairs, and transmission work.

Can you assist with car customization?

Yes, we offer custom paint jobs, detailing, and other body modifications for those looking to personalize their vehicles.

Do I need to schedule an appointment, or can I walk in?

While we accept walk-ins, we encourage customers to schedule an appointment for faster service and to ensure we have the necessary time for their vehicle.

Your Ride is Our Pride. Schedule Your Appointment Today

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